TV and Call you Tax firm tatics-a new low

Today we received a call from couple who were understandably frighten. They had just off the phone with firm, who first promised them their debt could be settled for $500 (without knowing any knowledge or facts about their case), second, when they hesitated and asked questions he scared them into believing they were going to lose their home and bank account (extra nice touch). He convinced them to give him their checking account so he could start work saving them immediately (not so creative lie)from IRS collections. He told them he would send documents later they would need to sign. The firm immediately took money out of their checking account, according the BBB and online site complaints this is the only thing they “do” for clients. The reason this firm and others like it want checking account numbers, is that unlike credit card transaction is it very difficult for the account holder to contest the transaction.

The couple, had second thoughts, checked up on the company and as you expect they have a bad BBB rating and dozens of complaints. They called us, albeit a bit concerned about the industry, we don’t blame them a bit.

We know we can help this couple, it will take the proper steps to solve their problem, at this time until we review their financials in writing we can’t say with certainty that we will recommend an OIC or IA. We know they will only be charged for the service we perform for them.

If you have the unfortunate experience to call one of these firms or receive call from their aggressive sales people, be firm, listen, ask good questions, don’t believe their crazy unsubstantiated promises or succumb to their fear tactics, and never give them your checking account or credit/debit card number over the phone. Do check out their BBB rating (in business for more than one year) and look at the company online complaint forms.